Barcelo Maya Palace - Xpu Ha

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Barcelo Maya Palace - Xpu Ha
$$$$

Overview

Enjoying a setting within 2 km of the Jardín del Edén Cenote, the grand 5-star Barcelo Maya Palace Xpu Ha hotel presents 3 outdoor tennis courts as part of its offerings. Boasting a swimming pool and a gym, the luxury resort offers access to the Dolphinaris Barcelo, which is nearly a 25-minute walk away.

Location

The Adoratorio is located merely 150 metres from this Xpu Ha hotel, and such natural sites as the Xpu-Ha Beach is 2.9 km away. The amazing Barcelo Maya Palace Xpu Ha features location not far from the Kantun Chi EcoPark. You can admire parks, situated near the accommodation. The nearby entertainment options include the night Rauxa Show Club, which is approximately a 10-minute drive away.

Rooms

There are 3604 rooms at Barcelo Maya Palace hotel, each of them has an air conditioner, as well as entertainment amenities such as a flat-screen TV with satellite channels. They are appointed with a writing desk, and also feature a mini-fridge-bar. You'll find nice touches like a separate toilet and a shower, along with hair dryers and complimentary toiletries to enhance your stay. Enjoy views of the pool, while staying at the hotel.

Eat & Drink

Guests can taste Brazilian dishes at Rodizio restaurant looking out onto the ocean. A swim-up bar is available on site. You can visit a seafood restaurant situated close by and taste fusion cuisine.

Leisure & Business

Upon request and at a surcharge, a nightclub and water slides can also be provided. The Barcelo Maya Palace Xpu Ha invites guests to a beautiful own beach with sunloungers and beach towels. The property offers lawn tennis, basketball, and volleyball. This hotel features a full spa and a wellness area along with a solarium, a steam room, and a sauna for relaxation. Business travellers will also appreciate meeting rooms including conference equipment and a laptop safe.

Licence number: 008-007-000051/2025

Good to know
Check-in/Check-out
from 15:00-23:59
until 12:00
Amenities
Private parking is possible on site for free.
Wireless internet is available in for free.
Other information
Breakfast
At the hotel Barcelo Maya Palace guests are invited to a full breakfast served for free. 
Children & extra beds
There are no extra beds provided in a room.  There are no cots provided in a room. 
Pets
Pets are not allowed.
Building
Year renovated:2009
Number of rooms:3604
Price calendar
Check availability and prices for your dates now!

Rooms and availability

Junior Suite Pool View
  • Room size:

    45 m²

  • Bed options:
    3 Single beds
  • Shower
  • Coffee machine
Junior Suite Ocean Front Premium Level
  • Room size:

    45 m²

  • Bed options:
    2 Double beds
  • Shower
  • Coffee machine
Junior Suite Ocean Front Premium Level
  • Room size:

    45 m²

  • Bed options:
    2 Double beds
  • Shower
  • Coffee machine
Show 20 more room typesLess

Facilities

Main facilities

Wi-Fi
Parking

Valet parking

24-hour services

24-hour reception

24-hour security

Babysitting

Babysitting/Child services

Swimming pool

Outdoor swimming pool

Air conditioning
Facilities for kids

Game room

Children's play area

Children's pool

Kids club

Private beach

Beach access

Private beach

Sun loungers

Sports & Fitness

  • Fitness centre
  • Wind surfing
  • Snorkelling
  • Tennis court
  • Bowling
  • Billiard tables
  • Darts
  • Table tennis
  • Mini golf
  • Yoga class
  • Aerobics

Services

  • Paid airport shuttle
  • Valet parking
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Welcome drink

Dining

  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Dinner
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities

Children

  • Cots
  • Babysitting/Child services
  • Children's buffet
  • Board games
  • Children's pool
  • Children's play area
  • Kids club
  • Game room

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Sun loungers
  • Casino
  • Aqua park
  • Live entertainment
  • Garden area
  • Leisure/ TV room
  • Spa & wellness centre
  • Solarium
  • Sauna
  • Steam room
  • Facial
  • Treatment room
  • Beauty treatment
  • Massage
  • Shallow end

Room features

  • Air conditioning
  • Mini-bar
  • Dressing area
  • Terrace
  • Garden furniture
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Dryer

Media

  • Flat-screen TV
  • AM/FM alarm clock
Show all facilitiesHide facilities

Essential information about Barcelo Maya Palace

💵 Lowest room price 272 £
📏 Distance to centre 2.8 km
🗺️ Location rating 8.6
✈️ Distance to airport 24.0 km
🧳 Nearest airport Aeropuerto de Playa del Carmen, PCM

Location

Address
The address has been copied.
Carretera Chetumal Puerto Juarez,Km. 266,3, Xpu Ha, Mexico, 77750
Map view
Carretera Chetumal Puerto Juarez,Km. 266,3, Xpu Ha, Mexico, 77750
  • City landmarks
  • Nearby
  • Restaurants
  • Hotels nearby
Ruin
Adoratorio
110 m
Beach
Caleta Chac-hal-al
200 m
Restaurant
Marenostrum
990 m

Reviews of Barcelo Maya Palace

8.0 /10
Great
137 reviews
Verified reviews  
Discover top-rated options through reviews we verify from our site and Booking.com.
Our guests’ reviewsWrite a Review
  • D
    Douglas
    United States
    left 5 reviews
    Wrote a review on 15 Feb
    Great
    Recommends the hotel
    Location9.0
    Rooms7.0
    Service6.0
    Dining8.0
    8.0
    beautiful beach
    friendly staff
    slow check-in
    poor room service

    The Barceló Maya Palace is a visually stunning resort with beautiful beaches and large pools which provided a fantastic family experience. The staff was friendly, though the check-in was far too slow and room service missed the basics. A great place but room improvements needed.

    Junior Suite
  • CT
    Cesar Tamez
    United Kingdom
    Wrote a review on 13 Feb
    Perfect
    Recommends the hotel
    Location10.0
    Rooms10.0
    Service10.0
    Value10.0
    Dining10.0
    10

    Excelente servicio, cuando vayan a el restaurant La Hacienda, pregunten por Ruben Altunar, y Aremi Zunu, van a ser tratados como reyes: Mejor servicio no podrian tener. Ademas la comida es de un surtido y calidad extraordinario.

  • A
    Andy
    United States
    Wrote a review on 13 Feb
    Perfect
    9.2

    we loved this gorgeous hotel with really friendly staff at her manager. view of the beach was wonderful, the room was tidy and newly decorated. the restaurant here was top-notch for dinner.

  • R
    Robert
    United States
    left 4 reviews
    Wrote a review on 03 Nov
    Perfect
    Recommends the hotel
    Location10.0
    Rooms9.0
    Service7.0
    Dining8.0
    9.0
    fine ocean view
    slow room service

    Unexpected beach bliss

    The pools and beach were amazing. Our junior suite offered fine ocean views, and we loved the vibrant marine life just a swim away. The food was really good!

    Unfortunately, the room service was slow and cumbersome. We occasionally had to wait too long for basic necessities like towels and toiletries, which disrupted our relaxation.

    Junior Suite Ocean Front Premium Level
  • T
    Tommy
    United States
    Wrote a review on 02 Nov
    Very good
    7.0

    Incredibly beautiful and clean hotel with lovely view of the sea. Stunning and incredible location in Xpu Ha, just next door to Riviera Maya, the restaurants here and the Barcelo Maya Palace being one of those. Also, to the Brasserie.

  • W
    Wayne
    United States
    left 20 reviews
    Wrote a review on 22 Aug
    Perfect
    Recommends the hotel
    Location9.0
    Rooms8.0
    Service10.0
    Dining7.0
    9.0
    attentive service
    beautiful beach
    vibrant marine life

    An Amazing Family Vacation Experience

    They genuinely cared about our experience. The beach was beautiful for snorkeling, and we discovered vibrant marine life just offshore. Book restaurants early to avoid long waits!

    Junior Suite
  • B
    Bert
    United States
    left 3 reviews
    Wrote a review on 13 Aug
    Perfect
    Recommends the hotel
    Location9.0
    Rooms8.0
    Service10.0
    Dining9.0
    9.0
    gorgeous beach
    excellent service
    fun for kids
    crowded pools

    Amazing family vacation!

    We had a blast at the resort! The beach was gorgeous, and we spotted turtles and fish while snorkeling. Service was on point, especially at the Rodizio restaurant. The kids loved it! Just a bit crowded at the pools during peak hours, but that's to be expected in a big place. Definitely a nice trip!

    Junior Suite
  • J
    James
    United States
    left 1 review
    Wrote a review on 13 Aug
    Great
    Recommends the hotel
    Location9.0
    Rooms8.0
    Service8.0
    Dining8.0
    8.0
    amazing marine life
    fantastic pools
    varied dining
    long walking distance
    staff friendliness

    The beach was beautiful and had amazing marine life. The pools were fantastic, especially for families with children. The dining options were varied and delicious, with great service at the reservation restaurants. I found the walking distance within the resort to be quite extensive, and some staff could be friendlier. It was a solid family experience with plenty to do.

    Junior Suite
  • G
    George
    United States
    left 14 reviews
    Wrote a review on 09 Aug
    Very good
    Recommends the hotel
    Location8.0
    Rooms7.0
    Service6.0
    Dining6.0
    7.0
    snorkel experience
    turtles

    It was just a proper fit for a weekend break in Xpu Ha with reasonable value. The snorkel experience was lovely, saw turtles every day. Just be careful around the turtles and don't disturb them.

    Junior Suite
  • C
    Chris
    United States
    left 4 reviews
    Wrote a review on 07 Aug
    Very good
    Recommends the hotel
    Location8.0
    Rooms6.0
    Service5.0
    Dining6.0
    7.0
    activity variety
    marine life
    spacious grounds
    cumbersome check-in

    The grounds offer an expansive layout, perfect for families looking for variety with plenty of activities like go-karts, mini-golf, and multiple pools. The beach area has vibrant marine life, even if some parts are a bit rocky.

    The organization of the check-in process left much to be desired, with cumbersome billing issues that can lead to unexpected charges. The rooms can have a musty smell due to the humidity, and the air conditioning struggled to maintain a comfortable environment. Was great, with limited availability despite low occupancy, leaving the buffets as the default choice for most meals.

    Junior Suite
  • R
    Richard
    United States
    left 3 reviews
    Wrote a review on 07 Aug
    Nice
    Doesn't recommend the hotel
    Location7.0
    Rooms6.0
    Service5.0
    Dining5.0
    6.0
    great amenities
    disorganized check-in

    Great amenities, but the check-in process was disorganized.

    Junior Suite
  • B
    Bobby
    United States
    left 2 reviews
    Wrote a review on 22 Jul
    Perfect
    Recommends the hotel
    Location10.0
    Rooms10.0
    Service10.0
    Dining10.0
    10
    great amenities
    helpful staff

    This place suits me perfectly. Great amenities like 24-hour security, outdoor swimming pool, and beach access. I remember how the staff helped me find my lost ID card on my first stay. I plan to return for another city trip.

    Junior Suite Ocean Front Premium Level
  • W
    William
    United States
    left 2 reviews
    Wrote a review on 27 Jun
    Great
    Recommends the hotel
    Location9.0
    Rooms8.0
    Service9.0
    Dining8.0
    8.0
    friendly staff
    great pools
    varied food

    The staff were friendly. Pools were great for both kids and adults. The beach has beautiful scenery with vibrant marine life. Food choices were varied and delicious. Reservations were easy to make.

    Junior Suite
  • B
    Bernard
    United States
    left 8 reviews
    Wrote a review on 25 Jun
    Great
    Recommends the hotel
    Location9.0
    Rooms8.0
    Service8.0
    Dining8.0
    8.0
    friendly staff
    great access to nature

    great location for easy access to parks and cenotes

    I loved that this spot was just less than a 5-minute walk to Caleta Chac-hal-al and only a short distance from beautiful cenotes like Blue Cenote and Jardin Del Eden, perfect for weekend strolls and exploration. On top of that, the staff were great. While the overall vibe was nice, the hotel transportation services could use improvement, as they were a bit on the pricier side compared to other options available.

    Junior Suite Pool View Premium Level
  • P
    Phil
    United States
    left 2 reviews
    Wrote a review on 13 Jun
    Nice
    Doesn't recommend the hotel
    Location6.0
    Rooms7.0
    Service5.0
    Dining6.0
    6.0
    spacious suite
    satisfying food
    obstructed view
    lackluster service
    large rodents

    Spacious junior suite with a nice view, yet the promised ocean view was obstructed by a concrete wall due to being on the ground floor. The food was generally satisfying, particularly the fruit salads, but dining service was lackluster, and we faced delays. Enjoyed a relaxing spa experience, though encountering what seemed like large rodents during walks was unsettling.

    Junior Suite

FAQ about Barcelo Maya Palace

Which popular attractions are located near the 5-star Barcelo Maya Palace?
You can always visit Marina Puerto Aventuras Office, placed 7 km from the 5-star Barcelo Maya Palace. Another landmark that is worth your while is Rauxa Show located nearly a 25-minute stroll away.
What is the closest airport to the Barcelo Maya Palace?
Aeropuerto de Playa del Carmen airport is located within a 22-minute drive (25 km) from the Barcelo Maya Palace.
Should we expect an airport shuttle to bring us to Barcelo Maya Palace hotel?
Bus shuttle which will take you to Barcelo Maya Palace hotel with a 22-minute drive is among the services offered by the property. Please inform the staff about your estimated arrival time.
Can I leave my car in the grand 5-star Barcelo Maya Palace hotel parking lot for free?
Yes, the grand 5-star Barcelo Maya Palace hotel provides parking spaces for free.
Can I eat breakfast at the resort?
Yes, guests can enjoy breakfast, served daily in the restaurant of the resort.
What is check-in and check-out time at the hotel?
Guests of the hotel can check in from 15:00 to 23:59 and check out from 12:00.
What are the booking prices at Barcelo Maya Palace?
The prices at Barcelo Maya Palace start from $367.
What payment methods are accepted in the 5-star Barcelo Maya Palace?
Payment methods in the 5-star Barcelo Maya Palace include:
  • сash
  • American Express
  • Visa
  • Mastercard
What kinds of rooms does the grand 5-star Barcelo Maya Palace hotel offer?
The grand 5-star Barcelo Maya Palace hotel offers such room types as Premium Junior Suite, Premium Oceanfront Junior Suite, and Junior Queen Suite.
Which facilities are offered in the rooms of the resort?
Featuring a balcony and a dressing room, the rooms of the resort also come with self-catering options like a mini fridge bar.
Which facilities are provided in this grand resort?
This grand resort includes such facilities as currency exchange and a cash machine, whereas guests' safety will be ensured with a safety deposit box and 24-hour security.
What spa facilities are provided at the 5-star Barcelo Maya Palace hotel?
At a health centre and a full-service spa featured at the 5-star Barcelo Maya Palace hotel guests can receive such spa procedures as beauty therapy, a hairdresser, and pampering facials. Additionally, a treatment room, a steam room, and sauna facilities are offered on-site.
Do you have a pool at the grand 5-star Barcelo Maya Palace hotel?
Yes, the grand 5-star Barcelo Maya Palace hotel features a swimming pool.

Best-Rated Barcelo Hotels Hotels around Xpu Ha

At Barcelo Hotels, guests are treated to luxurious accommodations imbued with the traditions and cultures of their destinations. With a commitment to eco-friendliness, Barcelo Hotels embrace sustainable practices and renewable energies, ensuring a low carbon footprint. From rejuvenating spa treatments to culinary innovation, guests are furnished with an unparalleled experience, satisfying their cravings for both adventure and relaxation. Barcelo Hotels - where luxury and sustainability meet.

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Rooms and Guests2 Guests, 1 room